Privacy Policy
Privacy Policy
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Your privacy is important to us. This Privacy Policy explains how DocImage ("we", "us", or "our") collects, uses, shares, and protects your information when you use our application and services (collectively, the "Services").
1. Information We Collect
We may collect information that you provide directly to us when you use our Services, such as when you upload files (which are processed and typically not stored long-term by us after processing is complete), or provide feedback. We may also collect certain information automatically, including anonymized usage data and device information to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services, which involves processing the content you upload (like images or documents) using our internal systems or first-party cloud infrastructure to deliver features such as resizing, conversion, and AI-powered enhancements;
- Improve, personalize, and expand our Services;
- Understand and analyze how you use our Services;
- Develop new products, services, features, and functionality;
- Communicate with you for customer service or important updates regarding the Service.
3. Sharing Your Information
We do not sell your personal information. We do not share your uploaded files or the content derived from them with external third-party vendors or service providers for the core functionality of our Services, such as AI-powered enhancements or conversions. The processing, including any AI-driven features, is handled within our own systems or first-party cloud infrastructure managed by us. Your data remains under our control during these processes and is not passed to external companies for their independent use.
4. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Data Retention
Files uploaded for processing are generally deleted from our servers shortly after processing is complete. We do not offer features to explicitly save your processed files on our servers long-term. Other data may be retained as long as necessary to provide the Services or as required by law.
6. Your Choices
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, depending on your jurisdiction. As we do not require user accounts or store personal information beyond temporary processing data, these rights are primarily applicable to any feedback or direct communication you might initiate with us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.